Shipping policy

 

At Western Heritage, we strive to deliver your cowgirl-inspired apparel with speed and efficiency. Here's what you need to know about our shipping policy:

  1. Processing Time: Orders are typically processed and shipped within 1–2 business days after payment is received. Please allow additional time for handmade or custom items, which typically ship within 7–14 days. Processing times may be longer during holidays.

  2. Shipping Methods: We offer a variety of shipping options to meet your needs, including standard shipping, expedited shipping, and international shipping.

  3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs at checkout before completing your purchase.

  4. Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Standard shipping within the contiguous United States usually takes 3-7 business days. Order processing time is not included in this time frame. Expedited shipping options are available for faster delivery.

  5. International Shipping: We ship internationally to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. We do not ship to regions of war.

  6. Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.

  7. Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. Any restrictions will be noted on the product page.

  8. Free Shipping: We may offer free shipping promotions from time to time. Be sure to check our website or sign up for our newsletter to stay informed about current promotions.

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact our customer service team. We're here to help ensure your shopping experience with Western Heritage is as smooth and enjoyable as possible.